CHAPTER – 5

NORMS SET FOR THE DISCHARGE OF FUNCTIONS

[Section 4(1) (b)(iv)]

5.1 Please provide the details of the norms/ standards set by the public authority for the discharge of its functions/ delivery of services

Sl.

No

Function/ Service

Norms/ standards of performance set

Time frame

Reference document prescribing the norms (Citizen’s Charter, Service Charter etc.,)

1

To provide basic civic amenities to the Citizens of the town.

As per the provision of the APM Act, 1965 and instruction by the Government from time to time.

As fixed by the Government

APM Act, 1965

Town Planning Act, 1920

Public Health Act, 1939

PBR Act, 1818

Births & Deaths Act, 1969

PFA Act, 1954

Land Acquisition Act,

Elementary Education Act,

Public Libraries Act etc.,

2

To implement different schemes and programmes

As per the provision of the APM Act, 1965 and instruction by the Government from time to time.

As fixed by the Government